Terms & Conditions

Welcome to AzizBhai.com — thank you for shopping with us!
By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. About AzizBhai.com

AzizBhai.com is owned and operated by Aziz Bhai Trading, headquartered in Aziz Electronics Shop 65-66 Kabul Shopping Plaza Block-A Karkhanu Market Peshawar Pakistan.
We are dedicated to providing high-quality imported products and a smooth online shopping experience to our customers across Pakistan.

2. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website.

We may update or modify these Terms at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the new Terms.

3. Your Account

When you create an account on AzizBhai.com, you agree to:

• Provide accurate and complete information.

• Keep your login credentials confidential.

• Be responsible for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraudulent or unauthorized activity.

By registering, you consent to receive promotional emails, SMS, or notifications. You may unsubscribe anytime through the provided opt-out options.

4. Prohibited Uses

You agree not to:

• Use automated tools (bots, crawlers, etc.) to access our site.

• Copy, duplicate, sell, or misuse any part of the website or its content.

• Upload or transmit viruses, spam, or malicious code.

• Engage in any activity that disrupts the site’s performance or violates applicable laws.

Violation of these rules may result in account suspension or permanent termination.

5. Prices & Currency

All prices listed on AzizBhai.com are in Pakistani Rupees (PKR).
Prices are subject to change without prior notice due to promotions, supplier costs, or currency fluctuations.

We make every effort to ensure accurate pricing but reserve the right to correct any errors, even after an order has been placed.

6. Order Policy

Orders can be placed directly through our website. Please ensure that your personal and delivery details are accurate before confirming your order.

Once your order is placed:

• You will receive an email or SMS confirmation.

• Orders are processed within 48–72 hours (excluding weekends and public holidays).

• We reserve the right to accept or decline any order for any reason.

7. Cancellation Policy

You may request an order cancellation before it is processed or shipped. Once the order has been dispatched, it cannot be canceled.
Refunds (if applicable) will follow our Refund Policy guidelines.

8. Product Information

We strive for accuracy in product descriptions, images, and specifications. However, due to lighting or screen differences, product colors may slightly vary.

All images are for illustrative purposes only.

9. Payment Methods

We currently offer the following payment options:

• Cash on Delivery (COD)

• Online Payment (Visa/MasterCard, Bank Transfer, or Easypaisa/JazzCash)

Your payment information is handled securely. However, AzizBhai.com cannot be held responsible for losses resulting from unauthorized access to your data caused by malware or user negligence.

10. Taxes & Invoices

All orders are inclusive of applicable taxes as per Pakistani law.
Invoices are included inside the parcel and may also be available digitally upon request.

11. Returns, Refunds & Exchanges

We offer a 15-day return or exchange policy for unused and undamaged products.
Please read our detailed Refund & Return Policy for complete guidelines.

12. Fraud & Misuse

We reserve the right to:

• Cancel or reject suspicious orders.

• Suspend accounts involved in fraudulent, misleading, or abusive activities.

• Take legal action where necessary.

Examples of fraud include false addresses, fake phone numbers, excessive returns, or using counterfeit payment methods.

13. Limitation of Liability

In all circumstances, AzizBhai.com’s liability is limited to the purchase price of the products sold.
We shall not be liable for:

• Third-party claims or indirect damages.

• Loss of profits, business interruption, or data loss.

If you are dissatisfied with our website or services, your sole remedy is to stop using the site.

14. Intellectual Property

All text, images, graphics, logos, icons, and content on AzizBhai.com are the exclusive property of Aziz Bhai Trading or its licensors.
You may not copy, reproduce, or distribute any content without prior written permission.

15. Security

We take all reasonable precautions to protect your information. However, we cannot guarantee complete security due to the nature of online transactions.
If you suspect any unauthorized use of your data, please contact us immediately at support@azizbhai.com.

16. Dispute Resolution

In case of any disputes, both parties agree to attempt amicable resolution first.
If unresolved, disputes shall be governed by the laws of Pakistan and subject to the courts of Peshawar.

17. Feedback

You may submit reviews, comments, or feedback on our website.
By doing so, you grant AzizBhai.com the right to use, modify, and display your feedback publicly for promotional or operational purposes.
Abusive, false, or defamatory reviews may be removed.

18. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan.
Any legal proceedings will be conducted under Pakistani jurisdiction.

19. Contact Us

For questions, concerns, or customer service:
📩 Email: info@azizbhai.com
📞 WhatsApp: +923144741444
🕑 Support Hours: 9:00 AM – 8:00 PM (Monday–Saturday)