Shipping Policy

Thank you for shopping at azizbhai.myshopify.com. We’re dedicated to delivering your orders quickly and safely. Please review our shipping policy below to understand how we handle deliveries.

1. Shipping Coverage

1.1. We currently ship nationwide across Pakistan.
1.2. Our team is working to expand delivery coverage, and any updates will be shared on our website.

2. Order Processing Time

2.1. Once you place an order, we start processing it as soon as possible.
2.2. Orders are typically processed within 1–2 business days, excluding weekends and public holidays.
2.3. During sales or peak seasons, processing times may take slightly longer.

3. Shipping Methods

3.1. We work with trusted courier partners to ensure safe and reliable delivery.
3.2. The shipping method used depends on your location, item size, and service availability.

4. Estimated Delivery Time

4.1. Most orders are delivered within 2–5 working days after dispatch.
4.2. Delivery times may vary depending on your city and courier service conditions.
4.3. We make every effort to deliver on time and will notify you in case of any significant delays.

5. Order Tracking

5.1. Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
5.2. You can track your order anytime through the “Track Order” page on our website using your tracking number.
5.3. Please allow some time for tracking details to appear after you receive your confirmation email.

6. Delivery Attempts

6.1. Couriers will attempt delivery at your provided address. If no one is available, they may contact you to arrange another attempt.
6.2. A delivery notice may be left with pickup or re-delivery instructions.
6.3. Please make sure your delivery address and contact details are accurate to avoid delays.

7. Shipping Charges

7.1. Free shipping is available on orders above the minimum order value stated on our website.
7.2. For orders below this amount, standard delivery charges will apply and be shown at checkout.

8. Split Shipments

8.1. In some cases, your order may be shipped in multiple packages if items are stocked in different warehouses.
8.2. Separate tracking numbers will be provided, and packages may arrive on different days.

9. Damaged or Missing Items

9.1. Please inspect your package upon delivery before signing or accepting it.
9.2. If you find any damage or missing items, notify the courier immediately and contact our support team at info@azizbhai.com with your order number.